Frequently asked questions
Everything you need to know about our 4K IPTV service — from setup and devices to billing and support.
Common questions
What exactly is 4K IPTV?
4K IPTV streams live TV and on-demand content over the internet in Ultra HD (2160p) resolution instead of through a satellite dish or cable box. You get thousands of channels and a huge movie library on any device with an internet connection — no extra hardware required.
Which devices are supported?
Almost everything: Amazon Fire TV Stick (including 4K & 4K Max), Android TV & Google TV boxes, Apple TV, Samsung and LG Smart TVs, Android phones, iPhone and iPad, Windows PC, Mac, MAG boxes, Formuler, Nvidia Shield, Chromecast, and any modern web browser.
How fast is activation?
Most subscriptions are activated within a few minutes of payment. As soon as your order is confirmed we send your login details and a quick setup guide over WhatsApp or email.
What internet speed do I need for 4K?
We recommend at least 25 Mbps for smooth 4K streaming, 15 Mbps for Full HD and 10 Mbps for HD. Our adaptive servers automatically adjust quality to keep your stream stable.
Do you offer a free trial?
Yes. You can request a free trial to test channel quality, stability and your favourite content on your own device before committing to a plan. Just tap “Free Trial” and message us.
Is there a money-back guarantee?
Absolutely. Every plan is covered by a 7-day money-back guarantee. If the service doesn't meet your expectations, contact support and we'll make it right.
How many devices can I use at once?
Depending on your plan you can stream on 1 to 5 devices simultaneously, all from a single subscription. Perfect for households with multiple TVs.
Can I watch on holiday or abroad?
Yes. As long as you have an internet connection you can stream anywhere in the world. A VPN is optional for some regions.
What happens when my plan ends?
We'll remind you before renewal. There's no automatic lock-in — simply renew if you're happy or let it lapse.
Still have a question?
Our team replies on WhatsApp in minutes, day or night.